Customer Service | Contact Us | Joseph Joseph RW

Contact us

Customer Service

You can contact us via:
  • Email -
  • Live Chat - Start a chat with our team

    Mon-Fri: 9.00-17.30 (BST)
    Sat: 10.00-16.00 (BST)

    Customer Service tip:
    If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:

  • Your order number or proof of purchase/receipt
  • Your phone number
  • A photo/video of the defective item(s)
  • The product batch code – More information on batch codes can be found here

  • This information will help us to resolve your query promptly.

    Press & Wholesale

    PR & Media:

    Wholesale & Trade: